Re: Titanfall 2 multiplayer locked

Hey there. 

It looks like it's having trouble connecting to the servers. It doesn't look like there are any outages at the moment from what I can see. 

If you're still running into this same error can we try some connectivity troubleshooting steps to see if we can get you online? First, I'd recommend starting off with the basic connection troubleshooting steps over at the EA Help site. If it keeps happening after that check out the platform-specific steps as well: 

- PC

- Xbox One

- PS4

Let me know how it goes when you've got the chance. 

/Kent

@themastersword08 

Thanks for giving that a shot!

Have you had a chance to try repairing Titanfall 2 in Origin to see if that helps at all? If there's an issue with missing or corrupted data in the game client that might help. If you right-click on the game in your Origin Library you'll see the Repair option when the menu comes up. 

Let me know how it goes when you've got a chance. 

Thanks again. 

/Kent

@stkr4lv 

Thanks for letting me know. 

What happens if you start up your PC in a Clean Boot before you launch Titanfall 2? I'm wondering if there may be something else running on the PC that's not allowing it to connect. A Clean Boot might help to get around it if that's the case. 

For more information on how to set one up check out the EA Help website. Let me know how it goes when you have a chance. 

Thanks!

/Kent

@EA_Kentyep, tried this and still doesn't work ☹️

Hey guys. 

Thanks for giving it a shot. When you have the chance could you pull up a DxDiag and attach it to this thread so we can take a look? For more details on how to pull one up check out the EA Help website. 

Once you have the file please attach it to this thread. Thanks!

/Kent

@EA_Kent here is my dxdiag

@themastersword08 

I appreciate it!

Looking through the DxDiag I didn't notice anything that jumps out as a likely cause for the issue, unfortunately. There is something else I was curious about. What happens if you create a new Admin user in Windows and launch Titanfall 2 from there? 

For more information on how to set up a new Admin user check out the Microsoft support website. Let me know if you're still not able to access multiplayer after that. Thanks!

/Kent

@themastersword08 

Thanks for giving that a shot. 

I'll pass these details along for a look. When you have a chance can you run an Origin Error Report and send the report ID to me here? 

For more info on how to run the report check out the EA Help website. Once you have the ID please post it here. Thanks again. 

/Kent

Hi @themastersword08. 

I'm afraid I don't have any updates to share on this at the moment. If I hear back with more information I'll update this thread to let you know. 

Thanks again for your patience on this!

/Kent

Hey everyone. 

Are you all still having any issues accessing the multiplayer menu in Titanfall 2? 

/Kent

I began having this issue since today, was fine yesterday

Been having this issue for a while now. Since I got the game on steam. Though, this isn't the first application for this to happen on. For some reason it's both titanfall 2 and another program I use, but I don't know how relevant that would be.

I'll give whatever details are needed. But I wanna ask a question to the people who are on this thread. When did you buy your computer? Was it in 2020 or around December 2019? Or did you have the computer before then and bought the game recently?

I bought my pc around the end of 2019, and bought the game like 3 days ago

I dont know what happened but it suddenly works

For me I've been having the issue since I purchased the game on steam. Mind you, I haven't played it for a few years. I'm going to try something for a moment.

So! Update, like with the previous application I had issues with, for some ungodly reason it works on my previous computer. I think it's either a hardware or software issue. Either with windows or with the physical hardware put into computers recently. There's an update for windows I'm going to try and see if that does anything. If we can narrow this down at all, that'd be best.

Update 3, even after the updates from windows, the game still runs and access online. No "Searching for Data Center" constantly. Just instantly connected to Salt Lake City. So, the new PC is still having that issue. This isn't some sort of coincidence. Something's genuinely off.

@EA_Kent Do you think you can get this to someone from Respawn, EA, anyone with tech knowhow to analyze what's going on? If I'm having this problem, there must be others out there who need a solution for this as well.