Re: Titanfall 2 multiplayer locked

For me I've been having the issue since I purchased the game on steam. Mind you, I haven't played it for a few years. I'm going to try something for a moment.

So! Update, like with the previous application I had issues with, for some ungodly reason it works on my previous computer. I think it's either a hardware or software issue. Either with windows or with the physical hardware put into computers recently. There's an update for windows I'm going to try and see if that does anything. If we can narrow this down at all, that'd be best.

Update 3, even after the updates from windows, the game still runs and access online. No "Searching for Data Center" constantly. Just instantly connected to Salt Lake City. So, the new PC is still having that issue. This isn't some sort of coincidence. Something's genuinely off.

@EA_Kent Do you think you can get this to someone from Respawn, EA, anyone with tech knowhow to analyze what's going on? If I'm having this problem, there must be others out there who need a solution for this as well.

Thanks for the updates!

I'll continue passing along these details. 👍

/Kent

I had similuar problems, on and off for some time. It finds a database but is stuck at contacting respawn servers. I always blamed it on server issues, but my friends could play no problem today.

Hi everyone.

If you're still having trouble with this could you do me a favor? Try running a UO Trace and direct message me the results when you can. 

For more information on how to run the test check out the EA Help website. Once you have the results you can message them to me directly. Thanks!

/Kent

@Hydrofreeze98 

I got the UO Trace results you sent. I'll forward them along to the team. I'm afraid I don't have any updates at the moment, but I appreciate the patience on this. 

/Kent

I feel like I mentioned this in a previous post...most likely I did. 

I tried to connect to the game server by using an eGPU that has an ethernet port on it. Specifically the 2080ti Gaming Box from Gigabyte. That didn't work. Trying to bypass the wifi card alone is not enough. So, I'm still stuck in terms of what to do. The only remaining hypothesis is that computers that are built with Wifi 6 cards or similar must have some software missing that prevents 32 bit applications from connecting to the internet. Or, the 32 bit application tries to connect to the internet, but the 64 bit operating system doesn't know how to communicate. So, in short, program dies midway through. 

@Hydrofreeze98 

I appreciate the info. I'll pass this along as well!

/Kent

@Hydrofreeze98 

When you have a chance would you mind sharing your DxDiag here as well? That way I can also forward that along to the team. 

For more info on how to pull it up check out the EA Help site. You can attach the text file to this thread once you have it. Thanks!

/Kent

Throwing my hat in the ring on this, had the game almost since launch, all of a sudden I'm getting the data center error and a constant "retrieving matchmaking list" error when trying to join either multiplayer mode. New system built in March but reusing my old SSDs, but I'm almost positive I played TF2 on this system right after I built it. DxDiag is attached, really hoping for a resolution soon!

Including three files here because I tested on three computers. Two with 10th gen processors and one with a 7th gen processor. The older one being able to access the game still while the others aren't.

@Hydrofreeze98, @fireinthesky7 

I appreciate it! I'll pass these along to the team. 

/Kent

Hi again @Hydrofreeze98 and @fireinthesky7 

I do need to confirm one more thing for the team. Are your PCs connected to the internet via wifi, or are they using a network cable? 

/Kent

Ethernet usually; my PC doesn't have a WiFi card, but I tried connecting to my home WiFi using a USB adapter and it made no difference. 

@Hydrofreeze98 

Thanks for the info. 

Can you test something else for me? What happens if you disable the other network adapters in Windows aside from your active connection? Do you still run into the same error? 

/Kent