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Uyaki-_-Onjaki's avatar
Uyaki-_-Onjaki
28 days ago
Solved

Steam link problem

Hi, i was trying to play Titanfall 2 on steam but it didn´t let me link my already connected EA Account, the error was that i already had that same account connented to the same steam account. I then...
  • EA_Mako's avatar
    EA_Mako
    28 days ago

    Hey @Uyaki-_-Onjaki,

    This message pops up when trying to link a Steam account to an EA account that has already had a different Steam account linked in the past. 

    As outlined here, each EA account can only have a single account from each other platform linked over its lifetime. 

    If you're having any trouble with this, please contact support directly so they can take a look.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
28 days ago

Hey @Uyaki-_-Onjaki,

This message pops up when trying to link a Steam account to an EA account that has already had a different Steam account linked in the past. 

As outlined here, each EA account can only have a single account from each other platform linked over its lifetime. 

If you're having any trouble with this, please contact support directly so they can take a look.

Uyaki-_-Onjaki's avatar
Uyaki-_-Onjaki
27 days ago
@EA_Mako

It´s exactly the same Steam account, i´m not trying to link to another, but i don´t know why it´s giving me this message.

Where can i go to contact support directly? I can´t find it.

Thank you.
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    27 days ago

    @Uyaki-_-Onjaki 

    From the link above, if you create a new case here and select Game Support > EA Account > I want to update my EA Account information, you should be able to get in touch with the support team so they can look into this with you. 

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