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Ok guys, I contacted the customer support (about 50 mins in live chat) and explained exactly all issues on TF1 disconnections.
Following all their instructions, I got some totally useless connectivity tests (I'm a software engineer not a webdiot, so I knew exacty all matter...) and a long list of checkpoints to follow.
After having passed successfully all of them, probably the guy at the chat (didn't seem a chatbot, or at least it was a sort of hybrid one...) has somehow understood that probably they had a serious issue on their servers, and asked to escalate my request to critical.
Somehow, this evening (around 23.30 CET) finally TF1's servers were flawlessy back online again for around 1 hour, allowing me to play without any disconnection, meaning that there weren't any issues neither on my PCs (...I have 5 BTW), nor with my providers (as I can connect with my fiber, my neighbour wifi and two different LTE routers...)
Now, at 3.50 CET, the disconnect issue is back, and there is no way to play again.
I don't know if these (maybe not very prepared) guys at EA/Origin just blocked the crashbot for few hours and this went online again (maybe from a different IP) bypassing their firewalls or if I was just lucky enough to be able to play by chance.
Anyway, if you all have some time to spare, please start to annoy and maybe harass the EA support staff, maybe they will be pushed to find a way to patch their poorly written and buggish software and bring our beautiful TF1 game online again.
Keep writing to them, keep reopening the customers' support tickets, keep calling their call centers, this will cost them a lot of money and time.
Maybe they will understand that it will be easier and cheaper to solve finally this crashbot issue instead of ignoring all our requests. 😉
Dear James. I am afraid that our efforts have all been in vain. If, after harassing customer service, we were silenced for a minimum of 1 month, banished. Redshild did find some solution to eliminate the crashbot, but participating in the game is so cumbersome and conditional that few can do it, either by their own mistakes or by their own mistakes, that in my opinion this is only half the solution. But that's more than the EA support team showed in a year. The lack of empathy has shown a great deal towards customers and many are giving up on this game, voicing the inadequacy of EA support. Over the course of a year, we have already received numerous promises to investigate this matter. To date there has been no material change. Please handle the words carefully in this forum as they can easily be blocked. I have personally and throughout my country investigated the viability of the legal route, but EA makes gaming programs without any responsibility or support. Along the legal paths, twist official wording to avoid any chance of being held accountable! Although I am not a legal expert myself, but perhaps my interpretation skills are not so low as to be understood, EA is committed and committed to the sound operation of its own programs. The biggest consequence of our frustration is that even if this game program is put in order, there is a lot of deviation from the game, even though it is one of the best. For more than a year, this honor has been around Titanfall 1. During this time, nothing was done. If it is miraculously restored, there is very little chance of it being recharged with players. This in turn causes the game to wither. Or it has already happened. With all due respect to those who have fought once and are still fighting for the game, I am afraid it will make no sense again. Because customer service, the EA team is only interested in one thing, profit. It's not that they understand this, they know what's going on in a year's time. I don't think they can solve this problem. If I take last year into account, I personally sent a lot of reports, clearly proving by video that the game was not playable. Others, in other forums, have tried to find a solution, the latest of which is full of promises. https://www.reddit.com/r/titanfall/comments/duyb1p/you_guys_want_jeanue_gone_from_titanfall_1_than/
Here again we are asked to produce reports. We've been doing it for months and sending reports! Most of the posts can be found. (If not already moderated or deleted by Forum Kings) Unfortunately, I don't believe I can ever go back to TF1. Not because I don't like it, but because it's unviable.
- 6 years ago
Now TF seems to be online again.
No idea if the crasbot problem was finally solved, but at least we can play (Now. After we'llsee....)- 6 years ago@JamesSuperjames I just bought the game yesterday and played it, BUT today the 2nd day I've got this Disconnected ....f.....7.... error.
The error is on my side or at the server and what can I do?
Thanks.- 6 years ago@Raymanond it's a crashbot issue.
There is some idiot getting pleasure (not having probably other way...) crashing the EA TF1 servers since September.
It's higly likely that none in EA's staff is really interested in solving this issue -.-'
Or maybe they aren't even good at it... Thumbs down for EA.
Try calling them, they'll ask you a lot of useless questions and keep you at the phone for -probably- quite a lot of time.
As soon as they will understand that keeping someone working for hours will cost them far more than selling you the game, maybe they will understand that it's worth patching their buggish servers...
- 6 years ago@Linksys-protect Hey I have this problem even on the Trial version Titanfall. I didnt buy. Just want to know, is the problem still there even today?
- 6 years ago
Yes, servers still down and disconnecting anyone trying to play.
- 6 years ago
I note it is fair to write real times. I would like to give you the exact time! This error has been occurring exactly since October 2018, and we can say that for more than a year, they have not been trying to fix the server's vulnerabilities. More info: https://titanfall-co.tk
- 6 years ago
TF1 server fail reaching new records!!
FAIL FAIL FAIL- 6 years ago
The same problem....Just downloaded.🤐
- 6 years ago
Yes. I was able to play the retail version only one day in the last five or so (and only 4 other people worldwide were available to play with).
- 6 years ago
Same here . got to the main screen the got the crash bot . Will try EA to see what they say.... Yes I know ..dont know weather to laugh or cry.
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