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yramosm's avatar
yramosm
11 years ago

Titanfall Game Time "time"

Hi everyone,

I downloaded Titanfall when the first Origin Game Time offer was published (maybe in June). I didn't opened/executed the game until August 15. My surprise came when I see that I could only play the game for one hour, instead the promised 48 hours. So, at the end of the hour the game stopped working.

What am I missing here? If I understood correctly, the time begins to count from the moment the game is executed for the first time.

Now I see the offer is open again, but the game is still blocked and I can't play it if I don't buy it.

Any help here? Is there something to do about this?

Thanks and regards.

2 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Please contact an Advisor via live chat or phone for assistance with this issue:

    1. Click on the following link: http://help.ea.com/en/contact-us/
    2. Make sure you are logged in (top right corner)
    3. Type in the name of the affected game
    4. Select 'Next' at the bottom right
    5. Select your platform and then 'Next' again
    6. Select topic from the drop down and type in a short description of your issue.
    7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

  • yramosm's avatar
    yramosm
    11 years ago

    Hello EA_Kristi,

    Thank you very much for your suggestion. I tried, but did not get a satisfactory response and the treatment was very condescending.

    In essence, they told me that my problem is due to restrictions with the trial time that are not visible to users. How is that possible?

    Finally I lost the connection for a moment and when it came back the chat session was already ended and the issue was closed.

    For my part, the only logical reaction to the EA's answer is to uninstall all your games, uninstall Origin and not play any EA's game again. It's a shame!

    Once again thank you very much for your help. Best regards!!

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