Xbox 360 - First match of the day OK, then cycles through the 10 server connection attempts

it's been 12 days since I bought this game and since day one I've had this same issue. I opened ALL recommended ports and even tried that belkin thing where they ask you to change the dns on your xbox to primary 4.2.2.2 secondary 8.8.8.8. No luck. I contacted EA twice and the first guy told me they already knew about the problem and it would be fixed within a few hours. The second lady was a lot nicer and actually tried some troubleshooting but in the end she too gave up and told me this was a known issue and there was nothing she could do. I took my disk to my friends house to see if it'll work there. Whatda know the game worked perfectly on his xbox. Not even lag and he didn't even have to open any ports. I have no idea what the difference is between here and there, maybe the difference in routers or the fact that he has the halo 4 edition xbox 360 and I only have the slim, or he uses DSL and I use Comast. Whatever the difference is I can't play on my xbox and he can. This error should be resolved already. It's obviously something miscommunicating between the game titanfall and the xbox 360 console itself. No **bleep** about how it must be our crappy connection or make us feel bad like it's something we did wrong but this is clearly how the game was designed to interact with out consoles. If you're going to release a game that doesn't work for everyone on the platforms you release it on, don't shrug your shoulders and say "oh well sucks to be you" and then try to sweep it under the rug. Help us, do everything you can to fix it or offer a refund because as of today, nearly 2 weeks later, my game it still unplayable.

I have same issue of not able to connect but I have the PC version.

And I have tried EA's troubleshooting steps with no success.

Just to chronologically recap since my original post...

1.  Game doesn't work as noted in the original post.
2.  Xbox 360 on the router's DMZ (i.e. all router functions taken out of the equation and ALL ports open).
3.  Battlefield 4 multiplayer plays great, never having a disconnect.
4.  I've performed the UOTrace and get a 100% packet loss after it hits Washington state and goes to one specific EA(?) host (159.153.225.2).
5.  UOTrace has no packet loss everywhere else and ping times are always below 70ms and averages about 50ms.
6.  I'm tracing from eastern Iowa.
7.  I've installed the ~60MB update just yesterday (4/23/14), then did items 8-10.
8.  Cleared the Xbox 360 system cache.
9.  Reset the Xbox 360 system clock.
10.  Deleted and redownloaded my gamertag.
11.  Game still doesn't work as noted in the original post.

This is frustrating to say the least. In addition to that it takes their customer service representatives multiple days to come back with something new to try.

I wish they would just acknowledge the Xbox 360 connectivity issue and give us status updates on its resolution.

I pre-ordered this game and have tried to play it every day since launch and have NEVER been able to play a single match. From my perspective... $60 was paid for a game that by the time it's working the retail price will have dropped to $45 and used prices will likely be below $30. In essence, EA has and continues to steal money from me by the constant devaluing of a game I paid full price for and haven't been able to play by no fault of mine.

With Hughesnet and EA i spent money to play but couldn't play even 1 game. Why? I've tried everything, and wasted a lot of time!

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@Ryeton99 wrote:

I pre-ordered this game and have tried to play it every day since launch and have NEVER been able to play a single match. From my perspective... $60 was paid for a game that by the time it's working the retail price will have dropped to $45 and used prices will likely be below $30. In essence, EA has and continues to steal money from me by the constant devaluing of a game I paid full price for and haven't been able to play by no fault of mine.

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Wow. If you actually believe this, go to a lawyer and start a class action against EA. Bahaha.

Me too.

What's the first thing we all see when the game loads? .........please contact us at EA HELP for any issues we may be having in the game.

I dont know why im wasting my time yet again posting my concerns on this site. When no ea rep has commented on this thread. 

Same old **bleep** different day. Very dissapointed EA. 

i just bought this game like an hour ago and after going through the update all i have been able to do is watch the intro and sit for the rest of the time as it searches for a connection.