Forum Discussion

jonjonnyjon's avatar
8 years ago

accidental purchase

So.. I was flicking across my building list to see what was available... and dammit if I didnt somehow purchase a mall expansion pack by one wrong press.. no prompt no warning no nothing - just suddenly i was told I had a mall expansion pack!
I DONT EVEN OWN A MALL!!!
Now you think that confirming donut spend would be on by default to stop this happening... well now (after getting in touch with EA) I find out its not.
I also find out that they dont give a damn if you accidentally click on something... basically its tough cookies... you clicked it you live with it.

So word of warning.. turn on confirm donut spend. I lost out on 75 donut on some mall rubbish I dont need and lost hours to EA support who told me to take a running jump

Nice when you dedicated so much time and money to the game... thats customer service for you.