Webstore Crystal Purchase Issue

Question

Hello folks,&nbsp;Players reached out letting us know there was an issue with purchasing Crystals on the Webstore.&nbsp;We have identified that the TOP line crystals buttons are broken and will result in an error when trying to click through them.&nbsp;If you are looking to purchase Crystals, you can still scroll down on the webstore and purchase them.&nbsp;The team will fix the top line in a future update.&nbsp;
Thank you for bringing this to our attention.&nbsp;

iceprincegc · Answer

I mean I have issues&nbsp;accessing the webstore and it has been a thing for years. I wish I could even&nbsp;see a purchase screen.&nbsp;

apples2212 · Answer

I tried getting crystals today and I couldn’t get any. &nbsp;The first time I go on their website to buy crystals I couldn’t get them. I will stop buying Apple Card’s if I can buy crystals from your website&nbsp;

rdtee · Answer

Hello, I was directed here by eahelp after 5 days of conversations about crystals I purchased but never got in game. My ticket was closed after being sent here, even though this was not my issue. Are you able to direct me to a better way to resolve this than opening a new ticket and waiting another 5 days and possibly getting the same results? I have and can provide and did provide confirmation emails showing I made the purchase and was charged.&nbsp;

iceprincegc · Answer

Nobody is gonna help you unfortunately, EA customer support is the pinnacle of incompetence. I’ve been trying to solve my issue for at least 2 years and they outright refuse to help.&nbsp;

killersith99 · Answer

not sure about crystals but there's also a bug forcing me to restart the game on the PC version almost everytime i try to grab a basic pack

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Webstore Crystal Purchase Issue

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