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jonjonnyjon's avatar
jonjonnyjon
8 years ago

accidental purchase

So.. I was flicking across my building list to see what was available... and dammit if I didnt somehow purchase a mall expansion pack by one wrong press.. no prompt no warning no nothing - just suddenly i was told I had a mall expansion pack!
I DONT EVEN OWN A MALL!!!
Now you think that confirming donut spend would be on by default to stop this happening... well now (after getting in touch with EA) I find out its not.
I also find out that they dont give a damn if you accidentally click on something... basically its tough cookies... you clicked it you live with it.

So word of warning.. turn on confirm donut spend. I lost out on 75 donut on some mall rubbish I dont need and lost hours to EA support who told me to take a running jump

Nice when you dedicated so much time and money to the game... thats customer service for you.

  • jonjonnyjon's avatar
    jonjonnyjon
    8 years ago
    "Rosshk;c-1626252" wrote:
    lol at people complaining about "accidental purchases" in 2017.


    The line word of warning not mean anything ?
  • KrustyBrand's avatar
    KrustyBrand
    8 years ago
    "jonjonnyjon;c-1626577" wrote:
    "168sean168;c-1626279" wrote:
    The mall is a nice building with dome roof.You will make back the donuts again @jonjonnyjon

    @jellypawn I have the funzo too! They are indeed annoying. But SLH was my last permanent character purchase.


    Thanks I think it's the annoyance after so many years of playing at getting duped by a stupid alert failure so rudimentary and ea not wanting to acknowledge it!!


    I would imagine that EA probably feels that they’ve already exercised due diligence by modifying the game, i.e., incorporating the donut spending confirmation option.
  • adruralo's avatar
    adruralo
    8 years ago
    "jonjonnyjon;c-1626577" wrote:


    Thanks I think it's the annoyance after so many years of playing at getting duped by a stupid alert failure so rudimentary and ea not wanting to acknowledge it!!

    The moral of the story of course is to check each time there is an update as some have had their game settings changed unknowingly.
    But when it does happen and you lose donuts it can be very annoying. And you just want to shout out about it. I agree.

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