Forum Discussion
11 years ago
peppers2ndmo wrote:
Personally, I think the developers should take the comments on this message board to heart. The "complainers" are simply frustrated customers who spend their money to buy donuts that pays EA salaries.
Ultimately, companies (EA included) want to attract and retain customers. Without the customer, the company will not survive. Happy customers spend money and all is well. Disgruntled customers complain and ultimately move on. It's fairly simple. Take care of your customers or you're out of business.
I can see that several of my level 39 neighbors gave up before the level 40 update. Many were folks that had paid bucks to play...they had several premium items, etc. EA has done quite well with this game, but if they continue to be unresponsive to their customer base, they'll end up with nothing.
Well said, bra sagt!
Although I think EA can ride a lot on the Simpson brand for this particular game. Simpsons fans will play just for the fact that it's the Simpsons... And if the bad reviews start coming in, they can just abandon the game. They've already made their millions. And it's mostly the Simpson brand that will take the hit, not EA.
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