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Djtennant25's avatar
Djtennant25
6 years ago

Donuts dissapearing.

Anyone having this issue? Earlier today I had 120 donuts then the game crashed. Logged back in and I had 0 donuts. Then a few hours later I did a little KEM farming to pump up my donuts and at the time I had 56 donuts game crashed again and it went down to 11 donuts one I logged in again. Seriously this is not good enough. If this is going to be a regular thing then whats the point of playing this game. Can't afford to have any donuts in the bank incase they disappear again.
  • Surfcitygal's avatar
    Surfcitygal
    6 years ago
    "168sean168;c-2043938" wrote:
    EA would usually compensate you if the donuts were purchased with real currency


    Or failing an EA response, take your issue to the app store that handled your purchase. There are threads about the Apple App Store and others refunding the money on missing donut purchases
  • mchannyc's avatar
    mchannyc
    6 years ago
    I remember purchasing the donut blowing whale that cost 333 donuts, only to have my screen timeout or a notification came up kicking me out of the game and for some reason lost my purchase. Went back in and had to repurchase for another 333 donuts. After that, I made sure to resync after HUGE purchases. That whale cost me 666 donuts.

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