[EA confirmed] Major Bug with % Premium Items. DONT BUY THEM - THEY DONT WORK!
Hmmmm....now that I think about it, I have the same problem.
Forum Discussion
Hello Folks,
seams to be ea`s "we just close all tickets day" , today - as i got answer also.
I just will give you some short sentences out of the answer, i guess that will be enough:
- I apologize for the way you were made to feel.
- I confirm that this is an in-game issue. We are specialized in offering assistance in matters related to Technical queries.
- This support case is now closed.
- Any issue pertaining to the in-game aspect of the game is looked after by the Technical Team. Since, you have already posted the issue on forum, please wait for some time for the reply of game Experts. Since, matters like these require in-depth analysis, this may actually take a little longer.
- I believe all your questions have been answered.
- As always, we strive to provide you with the world's best customer experience for the world's best games.
- We listen, and we're committed to making sure you always have a personal and positive connection to our games, our people and our community.
Dont get me wrong, i say an honest thank you to the helpdesk for answering. You where very friendly and
i be leave you that you want that to be fixed and feel sorry for me.
But let us have a short look on what you told me in detail:
You cant help me, but will close my ticket.
Your experts in the forum , (sry, never seen one here) will make a deep analysis (of what it clear) and then fix it,
but the time estimation is "a little longer" (What does a little longer mean in EA-Speak ?)
And you are happy that you provide the best user service ever.
....
So EA`s experts/tech team - The helpdesk passed the buck to you.
Guys serious, where are you ?
Your game is bugged, and its not nothing that is bugged, it is the payed content that is bugged...
Any answer is better then no answer...
seams to be ea`s "we just close all tickets day" , today - as i got answer also.
I just will give you some short sentences out of the answer, i guess that will be enough:
- I apologize for the way you were made to feel.
- I confirm that this is an in-game issue. We are specialized in offering assistance in matters related to Technical queries.
- This support case is now closed.
- Any issue pertaining to the in-game aspect of the game is looked after by the Technical Team. Since, you have already posted the issue on forum, please wait for some time for the reply of game Experts. Since, matters like these require in-depth analysis, this may actually take a little longer.
- I believe all your questions have been answered.
- As always, we strive to provide you with the world's best customer experience for the world's best games.
- We listen, and we're committed to making sure you always have a personal and positive connection to our games, our people and our community.
Dont get me wrong, i say an honest thank you to the helpdesk for answering. You where very friendly and
i be leave you that you want that to be fixed and feel sorry for me.
But let us have a short look on what you told me in detail:
You cant help me, but will close my ticket.
Your experts in the forum , (sry, never seen one here) will make a deep analysis (of what it clear) and then fix it,
but the time estimation is "a little longer" (What does a little longer mean in EA-Speak ?)
And you are happy that you provide the best user service ever.
....
So EA`s experts/tech team - The helpdesk passed the buck to you.
Guys serious, where are you ?
Your game is bugged, and its not nothing that is bugged, it is the payed content that is bugged...
Any answer is better then no answer...
