Forum Discussion
13 years ago
I just wanted to make a post in EAs defense. Here is a post from a trustworthy forum member from the first page of this thread that indicates this is a recent problem.
I am not a programmer, but I imagine errors can creep into a program whenever updates are made. To expect no errors I think is unrealistic and unfair (although I will be the first to admit there are LOTS of problems with this game lol).
As far as EA responding to our complaints- keep in mind they must get like 50 a day minimum if this forum is any indication. Also, a lot of stuff people think are glitches are not. For example, the Mayan puzzle not working because the pieces aren't in the right order, or the fact that missions for structures typically start many levels after the listed 'unlock at' level. These complaints must be dealt with as well. They must have a huge backlog of problem tickets to get through, especially people who lost their Springfields.
So as far as we know, this problem only started a couple weeks ago and possibly wasn't noticed and brought to EAs attention until a week or so ago. I suggest we play it cool and give them some more time to fix the problem.
KrustyBrand wrote:
I did not perform so rigorous an analysis as you did, kenney, but I did look at the percent increase in money and xp earned for various tasks in my own town and found that it was, in fact, in excess of the conformity bonus by a substantial amount, leading me to believe that my premium items *were* having an effect. Of course, this was admittedly 2-3 weeks ago, and I have not re-checked since the Halloween update.
I am not a programmer, but I imagine errors can creep into a program whenever updates are made. To expect no errors I think is unrealistic and unfair (although I will be the first to admit there are LOTS of problems with this game lol).
As far as EA responding to our complaints- keep in mind they must get like 50 a day minimum if this forum is any indication. Also, a lot of stuff people think are glitches are not. For example, the Mayan puzzle not working because the pieces aren't in the right order, or the fact that missions for structures typically start many levels after the listed 'unlock at' level. These complaints must be dealt with as well. They must have a huge backlog of problem tickets to get through, especially people who lost their Springfields.
So as far as we know, this problem only started a couple weeks ago and possibly wasn't noticed and brought to EAs attention until a week or so ago. I suggest we play it cool and give them some more time to fix the problem.
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