EA customer support

over two years....could a mod help? Does that come out to a dollar a day? Someone please say yes.

PS you really don't want to see my bar tab if you think that's a lot, but I do spend on the game. I will forward this to my mod neighbors tomorrow and ask for advice. I'm not mad, but I really expected something as small as it might have been.

I've never gotten free donuts when I have contacted EA about problems with my game. I also have spent a bit of money too.

Did you come out and ask for donuts?

jraffa50 wrote:
Did you come out and ask for donuts?

I just asked for another prize as long as it wasn't a parking lot or fence since I got him in the misery box. I did say donut compensation is what others have received as I should have gotten 30 donuts rather than a dupe. I also politely told him how much real money I have spent and am now less inclined to do so which is true as I'm hitting game fatigue. I was not demanding at all.

johncolombo wrote:

jraffa50 wrote:
Did you come out and ask for donuts?

I just asked for another prize as long as it wasn't a parking lot or fence since I got him in the misery box. I did say donut compensation is what others have received as I should have gotten 30 donuts rather than a dupe.

Interesting. I contacted them yesterday about the gremalien glitch and then got into it a little because they didn't respond to some old tickets from like a month ago. I flat out asked them for donuts and they gave me 15. When I just asked for compensation in general I didn't get anything.

I've also had other contacts with them and gotten nothing. So I really do think it depends on who you get.

jraffa50 wrote:

johncolombo wrote:

jraffa50 wrote:
Did you come out and ask for donuts?

I just asked for another prize as long as it wasn't a parking lot or fence since I got him in the misery box. I did say donut compensation is what others have received as I should have gotten 30 donuts rather than a dupe.

Interesting. I contacted them yesterday about the gremalien glitch and then got into it a little because they didn't respond to some old tickets from like a month ago. I flat out asked them for donuts and they gave me 15. When I just asked for compensation in general I didn't get anything.

I've also had other contacts with them and gotten nothing. So I really do think it depends on who you get.

I was a nice as nice could be, just sharing my experience, I would have been happy if they tossed me ten donuts, but I've heard of people getting a hundred or more. Out of all the problems I've had I've never contacted then before, just was more curious what would happen.

johncolombo wrote:

jraffa50 wrote:

johncolombo wrote:

jraffa50 wrote:
Did you come out and ask for donuts?

I just asked for another prize as long as it wasn't a parking lot or fence since I got him in the misery box. I did say donut compensation is what others have received as I should have gotten 30 donuts rather than a dupe.

Interesting. I contacted them yesterday about the gremalien glitch and then got into it a little because they didn't respond to some old tickets from like a month ago. I flat out asked them for donuts and they gave me 15. When I just asked for compensation in general I didn't get anything.

I've also had other contacts with them and gotten nothing. So I really do think it depends on who you get.

I was a nice as nice could be, just sharing my experience, I would have been happy if they tossed me ten donuts, but I've heard of people getting a hundred or more. Out of all the problems I've had I've never contacted then before, just was more curious what would happen.

It certainly doesn't seem that their response is proportionate to the problem all of the time. I've also seen people posting about getting 100s of donuts for things that seem pretty standard. If you have some extra time/patience you may want to try them again.

I've had good and bad with them. Once they threatened to shut my account if I kept asking about the same issue- but usually I get a fairly satisfactory end..... Get donuts a bit if it seems deserved
Just try again, be nice, and insist they right the wrong


Edit: I also opened a ticket with them today- see how it goes

Annathewicked wrote:
I've had good and bad with them. Once they threatened to shut my account if I kept asking about the same issue- but usually I get a fairly satisfactory end..... Get donuts a bit if it seems deserved
Just try again, be nice, and insist they right the wrong


Edit: I also opened a ticket with them today- see how it goes

thanks I may and I couldn't have been any nicer.