EA didnt give me donuts and no refund...

Wait...I'm confused. Your receipt e-mail didn't go to your account email? I don't understand. When you contact EA for lost donuts you have to sign into your origin account, using the same email and password that you would use to sign into the Tapped Out account you bought the donuts for. If you contacted them through another account's email, then it's kind of your fault. If I'm wrong, please correct me, I'm just trying to understand your issue. EA is actually pretty good at giving back lost donuts. It happened to me a couple weeks ago and I just contacted them through the live chat feature and gave them a screenshot of my email receipt. The donuts were immediately put into my game, plus an additional 32 for the inconvenience. If your issue is that you were signed onto the wrong account when you contacted them, sign onto the right one (the one that is the same email as the email receipt) and contact them again. Explain what happened and be patient with them. They're actually pretty nice and will help you and will put up with your initial anger (trust me, I was a bit peeved at first with them too, but they assured me that they would fix it and they did). Just be clear and use the right account when you contact them.