EA Support is Absolutely Useless
This may be the issue. Also, I believe you get better results when you a add pics to your posts.
Forum Discussion
LPNintendoITA wrote:
why don't u use the live chat? maybe i got lucky but i got a very helpfull person with the midnight perchment problem thing and he helped
I always use chat first but if they cannot fix your problem during chat and have to transfer your case to a senior representative then all communications are going to be done by e-mails.
