EA's biggest mistake other than the Easter Debacle

Worst glitch: Wrong town

Second worst glitch: Nuke button available without demanding password.

If a really mean person gets into the wrong town the combination of this two glitches.... too horrible to contemplate.

It would warrant to sue EA for the resulting mess!!!!!!!! :evil:

Of course it's wrong town. Crashing and lag isn't fun or anything, but no one is losing their donuts. Everything else listed is an inconvenience, while wrong town has resulted in outright theft. :?

Funchal13 wrote:
It would warrant to sue EA for the resulting mess!!!!!!!! :evil:

The TOS say no class action suits, just so you know. Clever of them.

neuroheart wrote:
Of course it's wrong town. Crashing and lag isn't fun or anything, but no one is losing their donuts. Everything else listed is an inconvenience, while wrong town has resulted in outright theft. :?

Funchal13 wrote:
It would warrant to sue EA for the resulting mess!!!!!!!! :evil:

The TOS say no class action suits, just so you know. Clever of them.

Perhaps not as clever as it seems. It is very possible that would not be sufficient for them to sidestep liability that simply.

There are things working strongly against them:

MAIN ONE: They ask our age. Think about the logic here. If I admit that I am a minor, I am then -- according to TOS -- REQUIRED to act responsibly enough to understand and assume responsibility for making my parents read the TOS. By requiring the parents to read the TOS for me, EA acknowledges that minors are NOT responsible enough to understand and assume responsibility.

So, make up your mind, EA -- is a 14-year-old responsible enough to accept responsibility or is a 14-year-old NOT responsible enough to accept responsibility?

Major Catch-22.

Other reasons?

The game requires me to set a password. (I can't "opt out" of having a password.)
Passwords are for "protection". Requiring one shows a knowledge on EA's part that there IS something of value that REQUIRES protection.

EA has actually STRENGTHENED the requirements for their passwords. It now requires at least one letter to be capitalized, at least one letter to be lower case, and for the password to include at least one non-alphabetical character. It did not used to have any of those requirements.
That shows a NEW knowledge on their part that the protection must present at least SOME challenge to someone trying to thwart it. It must meet a specific standard of complexity. Why? Even stronger acknowledgement that something is valuable enough to protect.

The documentation of the wrong town glitch is plentiful. They have admitted their knowledge of the existence of the glitch. They have done NOTHING.

Contracts do not always protect blatantly negligent behavior, especially when one part is well aware of the financial risk to the other party. Especially if they have had a reasonable time to correct it.

Terms of Service are OFTEN dismissed by courts of law, especially when there are pages of fine print. A company can scream all it wants that I pushed a button or clicked a box saying "I read the terms of Service" but in the situation of a game like this one, often played by kids, the court is gonna say "ptui"

If there were a button next to a short statement saying "If things get screwed up, I understand that I can't sue you" then it's more likely to hold some water. But this disclaimer of liability is BURIED in a loooooong Terms of Service.

The little button saying "I have read and agree to Terms of Service" is a good way to convince 90% of the people to never even bother trying to contest that. Companies know that. It "protects" them from being bothered. EA may convince a court that it's good enough. But that's not at all a guarantee. Courts have been known to be fickle.

My first is the hospital had to be forced by them, seems there's a little glitch with Hibbert that they're not prioritizing.

Second, I logged out once and now when I go to login again it says that the game was not saved on my phone. I know that I could continue and the game is where I left it.

Third, is "failure to save, account signed on by another device". I don't play this game on any other device, I shouldn't be getting a message like that. I have concerns with it.


Edit: spelling

annettemarc wrote:

neuroheart wrote:
Of course it's wrong town. Crashing and lag isn't fun or anything, but no one is losing their donuts. Everything else listed is an inconvenience, while wrong town has resulted in outright theft. :?

Funchal13 wrote:
It would warrant to sue EA for the resulting mess!!!!!!!! :evil:

The TOS say no class action suits, just so you know. Clever of them.

Perhaps not as clever as it seems. It is very possible that would not be sufficient for them to sidestep liability that simply.

{Legal stuffs}

Courts have been known to be fickle.

I will defer to your superior knowledge of law!

I think we're definitely agreed, though, that wrong town is their biggest mistake, even if we include the terrible event that was Easter.

I really love this game. For a "supported by donations without the annoying pledge drive" game, I have been a very satisfied customer.

I did click on the wrong town glitch because that is some serious stuff! EA has a security breach and needs to fix it pronto!

Not sure why I am able to log in on my ios device but I can't log in on my android device. I was able to log in on my android device yesterday after clicking 2 or 3 retry screens but the game kept crashing after the retry screen on the 20 attempts I tried today...

Still love the game!

4junk3000 wrote:
The wrong town glitch is the worst. It affects money spent and basically allows someone to rob you.

Otherwise, i have to go with this latest constant crashing.

They just had us all on their good side with the successful stone cutter event. All emotional scars from easter were healing. Everyone is on board with visiting neighbors regularly.

Then boom. Back to being sick of this game because it feels unplayable. And no communication, like they are working on it. Terrible.

Exactly how I feel tbh.

The stonecutter event was great but since it has been taken off, things really feel like they have broken down a bit.

I have gone from logging in god knows how many times a day with no hassles, to now, where I cannot even guarantee being able to log in twice a day, let alone try a friends visit run.

Shame really

For me it was Christmas. I couldn't play at all. I could go into my town, but it would crash after about a minute. It was like this on both my phone and ipad.

I got the community prizes, which is somewhat of a consolation, but I would pay donuts to get Costingtons etc.

annettemarc wrote:

neuroheart wrote:
Of course it's wrong town. Crashing and lag isn't fun or anything, but no one is losing their donuts. Everything else listed is an inconvenience, while wrong town has resulted in outright theft. :?

Funchal13 wrote:
It would warrant to sue EA for the resulting mess!!!!!!!! :evil:

The TOS say no class action suits, just so you know. Clever of them.

Perhaps not as clever as it seems. It is very possible that would not be sufficient for them to sidestep liability that simply.

There are things working strongly against them:

MAIN ONE: They ask our age. Think about the logic here. If I admit that I am a minor, I am then -- according to TOS -- REQUIRED to act responsibly enough to understand and assume responsibility for making my parents read the TOS. By requiring the parents to read the TOS for me, EA acknowledges that minors are NOT responsible enough to understand and assume responsibility.

So, make up your mind, EA -- is a 14-year-old responsible enough to accept responsibility or is a 14-year-old NOT responsible enough to accept responsibility?

Major Catch-22.

Other reasons?

The game requires me to set a password. (I can't "opt out" of having a password.)
Passwords are for "protection". Requiring one shows a knowledge on EA's part that there IS something of value that REQUIRES protection.

EA has actually STRENGTHENED the requirements for their passwords. It now requires at least one letter to be capitalized, at least one letter to be lower case, and for the password to include at least one non-alphabetical character. It did not used to have any of those requirements.
That shows a NEW knowledge on their part that the protection must present at least SOME challenge to someone trying to thwart it. It must meet a specific standard of complexity. Why? Even stronger acknowledgement that something is valuable enough to protect.

The documentation of the wrong town glitch is plentiful. They have admitted their knowledge of the existence of the glitch. They have done NOTHING.

Contracts do not always protect blatantly negligent behavior, especially when one part is well aware of the financial risk to the other party. Especially if they have had a reasonable time to correct it.

Terms of Service are OFTEN dismissed by courts of law, especially when there are pages of fine print. A company can scream all it wants that I pushed a button or clicked a box saying "I read the terms of Service" but in the situation of a game like this one, often played by kids, the court is gonna say "ptui"

If there were a button next to a short statement saying "If things get screwed up, I understand that I can't sue you" then it's more likely to hold some water. But this disclaimer of liability is BURIED in a loooooong Terms of Service.

The little button saying "I have read and agree to Terms of Service" is a good way to convince 90% of the people to never even bother trying to contest that. Companies know that. It "protects" them from being bothered. EA may convince a court that it's good enough. But that's not at all a guarantee. Courts have been known to be fickle.

What exactly is your source for this -- there's quite a bit of inaccuracy here.