ETA on glitch fix?
Wednesday afternoon I experienced that dreaded glitch - the flashing of old events, the inability to clear or initiate character tasks using the icon in the upper-left corner, reduced tapping radius. ...
Forum Discussion
"Willy9292;c-1936077" wrote:"mlavanway;c-1936056" wrote:"Willy9292;c-1936053" wrote:
I and a number of people have posted extensively on this. Currently rollback is the only option that works. It has been posted that there is a fix, but it is apparently not widely known about in EA support. The important points are these:
Roll back works, even if the glitch re-occurs
Waiting to get rolled back is resisting the inevitable. Resistance is futile, ask the Borg. All you do is waste time as you will loose everything you do in the interim
Many of us have had a rollback with no return of the glitch.
You will have to press hard to get the rollback unless you get a support rep who is aware of what is going on. If that happens try again until you get the right person.
A rollback did not work me. They tried several times.
The only way that should happen is if there has been so much time pass that they no longer have a clean backup. That is part of the urgency in starting the process ASAP. I am not privy to how many/how long EA keeps backups, but I am sure there will be a finite limit. I hope for you they actually resolve the issue so you can continue. Best of luck.
I had a rollback the day when it happened and I even went back several days to be safe and nothing changed and when I asked about it they just "moved up to the studio" and nothing ever got solved.
