For those with Duped SVT's
Closing the case which has not been resolved is in my opinion unacceptable I shall be submitting tickets daily for 3 days......in 3days I shall be submitting 3 a day.......
Forum Discussion
TwiztidThorn wrote:
Maybe cause in my ticket I said summet along the lines of " I've heard your trying to fob people of with 17 doughnuts unless this is on top of the 30 I should of received I'm not interested its not my fault you haven't fixed the problem that's been in game for weeks so don't go penalising me for your incompetence I'm not settling for anything less than 30 doughnuts" maybe that's why I wasn't offered them LOL :mrgreen:- Im pretty sure most company's operate under the policy of "the customer is always right" clearly ea need to get with the times.........and I am right :mrgreen:
iliketoannoyyou wrote:
Closing the case which has not been resolved is in my opinion unacceptable I shall be submitting tickets daily for 3 days......in 3days I shall be submitting 3 a day.......
They know about the issue and are currently working on fixing it. Reasonably speaking, what do you expect them to do? There's nothing else that can be done. Just gotta wait and be patient. It sucks, but such is life sometimes. :?- Where do you raise a ticket? I'm happy to take 17 donuts for the inconvenience of not getting another parking lot in my mystery box last week.
AlterBlackbird79 wrote:
iliketoannoyyou wrote:
Closing the case which has not been resolved is in my opinion unacceptable I shall be submitting tickets daily for 3 days......in 3days I shall be submitting 3 a day.......
They know about the issue and are currently working on fixing it. Reasonably speaking, what do you expect them to do? There's nothing else that can be done. Just gotta wait and be patient. It sucks, but such is life sometimes. :?
Lol they do have the ability to remove the 2nd chara and credit the correct prize to the acc (30 doughnuts)
They could do this for every ticket submitted and what is it a 5 min job....lol I expect them to fix in answer to your question :mrgreen:- I wonder if it's going to lead to them fixing it by giving an update and those with a copy will have 30 donuts added to their inventory...or maybe everyone will get it. I wonder if that's a possibility.
iliketoannoyyou wrote:
Im pretty sure most company's operate under the policy of "the customer is always right" clearly ea need to get with the times.........and I am right :mrgreen:
Well, this is what every company want the customers to believe, but this is FAR from true. The reason being that most customers actually are mistaking something, or blatantly try to rip off a company by lying. Even so, many companies go quite far to please a customer (even though the customer is wrong...)- Well, I have officially joined the club of people with duplicate premium characters! I know have a second SVT and Moleman in my inventory to go along with the duplicate Gorgeous Grampa skin from who knows how long ago....
ArminsFrozenPeas wrote:
https://help.ea.com/en/contact-us/ask
Where do you raise a ticket? I'm happy to take 17 donuts for the inconvenience of not getting another parking lot in my mystery box last week.
