I'm chiming in here on my game freezing, but it was my Android game that froze. First time that's happened in months.

Playing on an iPad 2, freezing frequently, rarely had that problem prior to the monorail event.

jlstuht wrote:Don't know if anyone else is having this problem, but ever since I placed the plastics recycler I have started having the game lock up on me. Usually have to close out the game and restart - then it works for a while but eventually freezes again requiring another restart.it is still doing it after I updated to iOS 8.4.1 so I don't think the problem is with iOS since it started before I updated. Any clues to this problem? Up until now I have been relatively qlitch-free. (And I haven't downloaded any other new apps which might interfere with TSTO.)Same here - ever since I placed the plastics recycler. I have disconnected my track and stored many decorations, but still the game freezes and has to be restarted over and over. At least I CAN restart it, unlike many I've read about on this board.

Game still freezing badly. I can clear a few buildings and then it freezes....getting really annoying.

I just had the most useless chat with someone from EA. He wouldn't listen when I explained how many players have been posting about this issue and that it seemed to start at the same time for everyone. He kept going on about how I should close my apps, and restart my phone and yadda yadda yadda. It was extremely frustrating, and I could sense that even the rep was getting frustrated because I knew more about this than they did. Man, it is so ridiculous how hit-or-miss EA's help is. Had the same situation with the donut loss glitch a few weeks back. Some had no idea what to do, others replaced my missing donuts while we chatted.Unacceptable, EA.

I stored all my track and the freezing went away. Drastic I know, but I want to be able to play. No problems yet since I did that.Edit: The last thing I'll ever do is call EA support. I'd have to be desperate. It took me 30 mins to get back into my B-Town with it freezing almost immediately. I finally got into edit mode right after it loaded and hit the track button to turn off the engine moving. Then stored all the track. I even stored the station and pulled it back out.

Freezing? - Call EA | EA Forums

lisasimpsonoh
10 years ago
Day 3 of not being able to play at all because my Springfield is frozen, and all I'm still getting is 'soon.'
NewfieCutie298
10 years ago
An I the only one having issues? I logged in yesterday for the first time in a month. Was able to play without incident for the most part (except for going into friends, the game would crash) I was making half decet strides. Today, however I've been unsuccessful in playing at all. The game loads, but the moment I tap anything inside the game, it freezes. It doesn't shut down, just freezes. I've tried uninstalling and had the same issue once installed again. I've spent 90 minutes on the phone with a rep from ea an all I got was that it was a wifi issue on my end. He legit told me to go find a Starbucks to play the game. Unbelievable right? I mean, using a iPod version 6.1.6 I think? There's no software update available. The game loads fine, it just freezes the second I click on a anything at all. It sucks. I know I was already behind in the game but now I'm even further behind. Is there a solution? I've been playing for the most part of 3 years I'm on level 55.

Thanks in advance.
SquirrelLadd
10 years ago
I think some of the ea help will say anything to get you off tbe phone..lol

Still having freezi ng issues in main town......definitely not my wi fi or my kindle, as rep tried to blame, because my second town plays without problems :?

Hope they sort this soon....getting veerryyy tiresome
Solartron
10 years ago
The game gets slower as our towns get bigger and we add more characters. I'm sure EA is already struggling with the iPhone 6 and 6 Plus's 1GB RAM. If Apple increases RAM on the next iPhone expect the older phones performances to struggle as EA expands into 2GB or 4GB.
Ningyo42
10 years ago
Osg00d wrote:
For me the freezing of buildings stopt when i stored them and put them back

En EA help is so stuck in their way to try and stay friendly, i sometimes think i'm chatting with a bot instead of a real person....

I've tried this... Now to see what happens when I can tap them. :)
Jango_Fett327
10 years ago
I've been having the ocassional freezing issue when playing, but know I can't even play at all, it was fine this morning, went shopping, and now as soon as I load up it freezes straight away!
Wasn't that annoying before, but know I'm getting ****ed off.
lisasimpsonoh
10 years ago
"Soon" has turned into "meh, whenever" apparently.
Samaranth01
10 years ago
TDG_Hamboy wrote:
Removing all the tracks seems to work. I started having problems when I place Tetanus station. Couldn't do much of anything for more than 30 seconds or so. Buildings, characters, everything froze my game.

Same here. Since the event started mine's froze maybe 3 or 4 times. Since I started part 2 and placed the terminal this morning it's happened about a dozen times. I've given up trying to re task my characters. Hope it doesn't carry over into friend visits. :shock: :(

Edit: made it through my friends list with no problems. Off to work shortly, so I'll see how things go tonight.
gaia1973is408
10 years ago
Argh! Hope ea fixes this soon! It's getting worse!
breshvic
10 years ago
Definitely getting worse as the event goes on. This stains an otherwise awesome event. Bummer.