House Of Evil was 45 donuts. Now free. Refund or not?

kimmerdekim wrote:
Hey there players,

It's really cool for every player that has been gifted the House Of Evil. For free.
However, a lot of other long term players including myself have paid 45 donuts for this limited premium building in 2013 and 2014.

A donut refund would be the most logical solution in my opinion. EA doesn't agree. I need to collect some information or users with the same problem to prove it's unfair to long-term players that already put a lot of dough in the game.

Anyway, please comment if:

a) you've gotten a (donut) refund for an item that was previously premium
b) are having the same issue/complaint
c) got donuts back after a complaint
d) have something related on your mind

This comment suggests a disagreement with some basic principles of supply and demand.

If the feature was originally free, but then later released for a premium price, it creates a demand among consumers who then feel compelled to spend money to have it. You chose to satisfy your demand and made the purchase.

So purchasers are enjoying the use of said item. It's in your town, while others do not have access to it in their own. That is what you bought: EXCLUSIVE ACCESS, and you used it gladly. Therefore expectation of a refund is unjustified.

THE CONDITIONS THAT EXIST NOW, that the item is given "free" is also incorrect. This is again a "limited release" and will end after Halloween. Those choosing to participate in the event are being granted the exclusive access you chose to pay money for.

This does not devalue your purchase because you had access already.

If this doesn't make sense, here's a different scenario. You buy a new car for $100k. 10 months later your neighbor goes to dealer, buys exact same car as you, but now next year's model is out so he gets the car for $90k.

Do you go to the dealer and ask for $10k? Why would you expect this refund either?