I bought the cemetary and did not get it

Question

You should contact EA and then iTunes/Google Play in that order.  They can tell what you purchased and if you got it or not.  They should be able to sort this out for you.  However, EA's customer service is extremely slow so if you can opt for the Instant Chat via messenger.

monical9 · Answer

direwolf987 wrote:You should contact EA and then iTunes/Google Play in that order.  They can tell what you purchased and if you got it or not.  They should be able to sort this out for you.  However, EA's customer service is extremely slow so if you can opt for the Instant Chat via messenger.  EA does have some really long wait times. Definitely do Live Chat or request a call back. Hope this gets sorted out for you as soon as possible :(

fwblackguns · Answer

thanks...and another dumb questionwhere do I access EA live chat?

direwolf987 · Answer

Here ya go, I would start here: http://help.ea.com/en/the-simpsons/the-simpsons-tapped-out/

I'm pretty sure there is an option for live chat in there somewhere. It's been a long time since I had to contact EA. Good luck.

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I bought the cemetary and did not get it

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