Forum Discussion
11 years ago
Ratman5674 wrote:cogitoergosum8 wrote:Ratman5674 wrote:
I posted this in another thread but I belive it is that true it needs to be said here
I have just realised something. Now before I start this i am not having a go at the op or any other person who has complained.
There are people with real problems in the world and yet people here feel the need to complain. You are all lucky to have the money to get a device to play the game on. Some people would give allot just to get the cash most of is have spent on the game just to buy a warm meal. So instead of complaining about a free update on a free game think about the people who have a real reason to complain but most of them don't.
You can use this reasoning for most complaints people have in first world countries. It doesn't mean that customers shouldn't hold companies to a decent standard. Let's say I bought a cashmere sweater at Banana Republic and it had a hole in it. Should I just say to myself "well, people are starving in the world, so I shouldn't complain"? No, I paid my hard-earned money for that sweater and I'm going to complain because that company accepted my cash and gave me a product that was sub-standard. The same reasoning applies here. Holding a company to a standard does not mean that one doesn't care about poor people. I can complain to the company AND donate to charity.
But the update isn't that bad. If it deleted everyone's town and forced you to buy donuts I would agree but it doesn't.
You're right, it's not game-breaking or anything, but it is really frustrating, especially for people who spent a lot of their donuts. I think that most of us aren't used to the events being this bad, so it's provoked a lot of complaints. I also think that people want EA to hear them and a lot of us feel like we're not being heard. A lot of us are trying to let EA know how unsatisfactory this event was so that they can fine-tune and fix it for future events. Hopefully, EA listens to their customers and makes some changes so this won't be a problem again. A lot of people who have been playing this game for years have said that it's the worst event ever. I think EA should listen to those people. Keeping the threads going gives some of us hope that EA won't forget about our complaints. I don't think the complaining would be so bad if EA responded. They don't have a very communicative customer service/PR department. They kind of leave us hanging. In the wake of their silence a bunch of people have started to voice their frustrations. Like I said, I think you'd see a lot less complaints if they just communicated with their loyal customers.
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