Issues with new event download
A great many users are reporting that after downloading the update they can't get into the game. It appears to be related to connecting to the server to get the balance of the update. It is not ever...
Forum Discussion
@devilhunt1449 @1-Graham-S
I have made some progress. I have TSTO on Windows Subsystem for Android on Windows 11. I updated my game there and all is well, nothing missing. That lets me know its not file corruption, or missing data.
I looked at my splash screen on my phone and got a clue.
https://imgur.com/NuwINuT.jpg
The right side of the image is cut off. This indicates possibly a screen resolution issue. I tried all 3 available resolutions on the S22 ultra and no go. So I uninstalled the game, restarted, changed the resolution and re installed. No Go. I know the game downloads the graphics that fit your resolution on install. It appears they have removed the Galaxy S22 resolutions from this update. Now if I could just get EA to listen.....
I have made some progress. I have TSTO on Windows Subsystem for Android on Windows 11. I updated my game there and all is well, nothing missing. That lets me know its not file corruption, or missing data.
I looked at my splash screen on my phone and got a clue.
https://imgur.com/NuwINuT.jpg
The right side of the image is cut off. This indicates possibly a screen resolution issue. I tried all 3 available resolutions on the S22 ultra and no go. So I uninstalled the game, restarted, changed the resolution and re installed. No Go. I know the game downloads the graphics that fit your resolution on install. It appears they have removed the Galaxy S22 resolutions from this update. Now if I could just get EA to listen.....
