Are you locked out as in you can't sign in or what exactly is your issue

The app closes From the splash screen everytime

drosax1 wrote:Are you locked out as in you can't sign in or what exactly is your issue he's having the problem with the update a good amount of us are having we can't even log in to our games.

tommy_b_easy wrote:The app closes From the splash screen everytimesame problem here man it is not you its not your devices its EA crappy development team and QAhere is a thread the EA said to post and I would suggest you do it you might get free donuts out of it.http://answers.ea.com/t5/The-Simpsons-Tapped-Out/New-Update-With-Animation-Lag-EA-said-post-here/m-p/2786208#U2786208

Thanks for the advice, but I do not want free donuts I just want my town, I'm not mad or anything lol just want to play and not miss limited time content

tommy_b_easy wrote:Thanks for the advice, but I do not want free donuts I just want my town, I'm not mad or anything lol just want to play and not miss limited time contentI hear you man but you know what this is the 4th time that I've been locked out of my game and with the amount of money that I spent I want free doughnuts. This time Im going to ask for 3000 donuts for this mishap. yes the amount is absurd and I know this but frankly I'm sick and tired of losing access to my town. everytime EA decide to do it event, then they do the takedown it seems that my game gets screwed up.

Locked out of game | EA Forums

shannontj
11 years ago
This is the thread the rep directed me to: http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Simpsons-tapped-out-crashes-after-v4-8-1-update/td-p/2787558
seabrightsc
11 years ago
I am still locked out as well.....though after going through this last month with EA I am not surprised !
Last time it took them almost 3 weeks to get me back online so I realize it maybe another couple weeks before this gets resolved.

I am still opening a new ticket daily through live chat (and refer to my original open case #) to keep on top of them, seems to be the only thing I can do at this point.

BTW last month when my game was finally fixed I just happened to give it a shot, never heard anything from EA even once it was fixed, no heads up so check your game once in awhile!
direwolf987
11 years ago
Monday morning now. Anyone think they spent the weekend fixing the log-in issues? Hopefully today I can get in.
fuffazzoni
11 years ago
direwolf987 wrote:
Monday morning now. Anyone think they spent the weekend fixing the log-in issues? Hopefully today I can get in.

>weekend
>EA
>working
>not at the beach

More like they are gonna start working on it today.
richardaca969
11 years ago
fuffazzoni wrote:
direwolf987 wrote:
Monday morning now. Anyone think they spent the weekend fixing the log-in issues? Hopefully today I can get in.

>weekend
>EA
>working
>not at the beach

More like they are gonna start working on it today.

they told me last wedensday they were working on a fix. I was hoping it might come today, but who knows.
indieauthorALH
11 years ago
I can't get logged in to play at all since the post-Easter update. I get the splash screen and it shows my EA ID as logged in, but when I tap the Continue link it kicks me out and the app shuts down EVERY TIME. :evil:
jraffa50
11 years ago
Still locked out....
NMayo
11 years ago
im impatiently waiting for todays Update.. last week during the week we had a small update about everyday.. nothing over the weekend.. i sure as heck hope that by 5PM their time its fixed!! theyve had plenty of time!!
finagenesse
11 years ago
I am a little frustrated that my second town is accessible but not my main... for the third time this month. Customer service rep is nice, but still I am tired of it.
kcbeaker79797
11 years ago
Still no joy. At least I'm not alone with the issue. That's something I suppose..........