Forum Discussion

cjharris5's avatar
cjharris5
10 years ago

Lost Progress

Sorry to hear you had this problem. Never happened to me, but others have reported it.

Depending on how it happened, and how many backup copies of your town are kept on the server, and if your morning work actually got copied to the server, then EA might be able to make your morning work the latest copy.

Sounds like you are more interested in keeping it from happening in the future. To help with that we'd have to have more details. Like did you sync your morning work? Do you use multiple devices?
  • rolybert7's avatar
    rolybert7
    10 years ago
    What I recommend is going to friends list and back after doing any major work! I think that will save what you did!
  • cjharris5's avatar
    cjharris5
    10 years ago
    Thanks for the suggestion. I will do that from now on before I exit my game. I have used two devices for years without issue before this. Just unlucky today. I haven't even gotten back to where I was last night yet.
  • OceansidePowder's avatar
    OceansidePowder
    New Spectator
    10 years ago
    cjharris5 wrote:
    Thanks for the suggestion. I will do that from now on before I exit my game. I have used two devices for years without issue before this. Just unlucky today. I haven't even gotten back to where I was last night yet.


    Get In touch with EA support, they might be able to make the fix.
  • maximbarne126's avatar
    maximbarne126
    10 years ago
    rolybert7 wrote:
    What I recommend is going to friends list and back after doing any major work! I think that will save what you did!


    :thumbup:
  • ghallmark814's avatar
    ghallmark814
    10 years ago
    rolybert7 wrote:
    What I recommend is going to friends list and back after doing any major work! I think that will save what you did!


    In the words of JimJ.. This tapper has given you great advice.. I would do this or at least go to KL and back to sync your game before you log out.

    I'm sorry you have to deal with this, I hope all your future endeavors are nothing but old fashion happy tapping!
  • mi232000150's avatar
    mi232000150
    10 years ago
    cjharris5 wrote:
    I had made a lot of progress in the game. This morning I HAD finished collecting all of the flags, had earned a the first batch of donuts, had made a lot of changes to my town's layout, and progress in other areas. When I logged on this afternoon, I discovered that my game had reverted back to where I was yesterday morning. Aaaaaaaahhhh.

    I am not one of those people that is going to throw a fit over it, but my major concern now is . . . What if this happens again??

    Anyone else have this happen?

    Signed,

    Really Frustrated.


    it happens to me when using 2 devices, and i forgot to synchronize.

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