Forum Discussion
wadebear
5 years agoRetired Hero
When it happens to me here's what I do, which usually works:
Open the App Manager by double tapping the Home Button (Apple) or tapping the rectangle (Android).
Swipe away all open apps (people call this force closing, but that is not correct, this is just closing the apps)
Turn off your device. OFF. Do not restart.
If you're using home internet to connect, turn off your home internet devices.
Wait 1 minute.
Turn your home internet devices back on (if applicable) and wait for them to connect.
Turn on your device.
Try playing.
Open the App Manager by double tapping the Home Button (Apple) or tapping the rectangle (Android).
Swipe away all open apps (people call this force closing, but that is not correct, this is just closing the apps)
Turn off your device. OFF. Do not restart.
If you're using home internet to connect, turn off your home internet devices.
Wait 1 minute.
Turn your home internet devices back on (if applicable) and wait for them to connect.
Turn on your device.
Try playing.
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