New update...extreme zoom??

"0Brooders0;c-1868840" wrote:
I use a Samsung and when this happened to me a complete uninstall and clear all cache and history then reinstall worked.

This didn't work for me either. I am sure it will end up being fixed as soon as I decide that I like it.

"x200x200x;c-1869236" wrote:
I thought I was done, but tried again. Now I have more problems. Now I have pie man quests along with a bunch of other dialogs. Duff gardens is offered as well.
When I tap the character search (upper left) nothing happens. AND... even though my tap radius was and still shows max, it is ultra small.

This is a completely different issue, it sounds like what players have in this thread:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/112340/recent-issues/p1
If you have this issue, you will probably need to contact EA for a rollback.

@x200x200x I’m glad that I could help and that EA were very quick to rollback your game. You were obviously lucky which rep you spoke to.
Just a note to anyone who needs to find their Mayhem ID, I have a note in tips thread on how to find it, very near the top of the page:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/90074/tips-for-new-players/p1

"Muhsterino;c-1869703" wrote:
@x200x200x I’m glad that I could help and that EA were very quick to rollback your game. You were obviously lucky which rep you spoke to.
Just a note to anyone who needs to find their Mayhem ID, I have a note in tips thread on how to find it, very near the top of the page:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/90074/tips-for-new-players/p1

Hi Muhs, think that the biggest issue getting a town rolled back comes from area's where telephone/call back support isn't available and the only method of getting support is via email as when you can actually speak to someone it's much easier to explain than via a message.

"devilhunt1449;c-1869706" wrote:

"Muhsterino;c-1869703" wrote:
@x200x200x I’m glad that I could help and that EA were very quick to rollback your game. You were obviously lucky which rep you spoke to.
Just a note to anyone who needs to find their Mayhem ID, I have a note in tips thread on how to find it, very near the top of the page:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/90074/tips-for-new-players/p1

Hi Muhs, think that the biggest issue getting a town rolled back comes from area's where telephone/call back support isn't available and the only method of getting support is via email as when you can actually speak to someone it's much easier to explain than via a message.

It’s far worse than that though, especially with this issue. I have been helping players in the bugs and issues section for quite a long time with this bug, some players who actually ask specifically for a rollback are denied or some are told just to post the issue on the forum.

"Muhsterino;c-1869733" wrote:

"devilhunt1449;c-1869706" wrote:

"Muhsterino;c-1869703" wrote:
@x200x200x I’m glad that I could help and that EA were very quick to rollback your game. You were obviously lucky which rep you spoke to.
Just a note to anyone who needs to find their Mayhem ID, I have a note in tips thread on how to find it, very near the top of the page:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/90074/tips-for-new-players/p1

Hi Muhs, think that the biggest issue getting a town rolled back comes from area's where telephone/call back support isn't available and the only method of getting support is via email as when you can actually speak to someone it's much easier to explain than via a message.

It’s far worse than that though, especially with this issue. I have been helping players in the bugs and issues section for quite a long time with this bug, some players who actually ask specifically for a rollback are denied or some are told just to post the issue on the forum.

Sending players to the forum has always happened I have always suspected that they do it just to get rid of someone if they can't help them, can't be bothered to help or it's going to take to long to sort.

"devilhunt1449;c-1869977" wrote:

"Muhsterino;c-1869733" wrote:

"devilhunt1449;c-1869706" wrote:

"Muhsterino;c-1869703" wrote:
@x200x200x I’m glad that I could help and that EA were very quick to rollback your game. You were obviously lucky which rep you spoke to.
Just a note to anyone who needs to find their Mayhem ID, I have a note in tips thread on how to find it, very near the top of the page:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/90074/tips-for-new-players/p1

Hi Muhs, think that the biggest issue getting a town rolled back comes from area's where telephone/call back support isn't available and the only method of getting support is via email as when you can actually speak to someone it's much easier to explain than via a message.

It’s far worse than that though, especially with this issue. I have been helping players in the bugs and issues section for quite a long time with this bug, some players who actually ask specifically for a rollback are denied or some are told just to post the issue on the forum.

Sending players to the forum has always happened I have always suspected that they do it just to get rid of someone if they can't help them, can't be bothered to help or it's going to take to long to sort.

This ^^
It's like the Adviser version of "I give up"

"christymarx;c-1884764" wrote:
I have the same problem on a Galaxy 7 Edge. It's way zoomed in and I can't zoom out to see my board. This happened after the most recent game download (the new 3-act feature).

I downloaded the Game Tuner app and tried the maximum setting. It didn't change anything.

Very annoying to be forcibly zoomed in, especially on a small screen.

I did an uninstall and reinstall and clear cache on my s7 and it went back to normal. Just make sure you have an ID and password first.

"Muhsterino;c-1869733" wrote:

"devilhunt1449;c-1869706" wrote:

"Muhsterino;c-1869703" wrote:
@x200x200x I’m glad that I could help and that EA were very quick to rollback your game. You were obviously lucky which rep you spoke to.
Just a note to anyone who needs to find their Mayhem ID, I have a note in tips thread on how to find it, very near the top of the page:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/90074/tips-for-new-players/p1

Hi Muhs, think that the biggest issue getting a town rolled back comes from area's where telephone/call back support isn't available and the only method of getting support is via email as when you can actually speak to someone it's much easier to explain than via a message.

It’s far worse than that though, especially with this issue. I have been helping players in the bugs and issues section for quite a long time with this bug, some players who actually ask specifically for a rollback are denied or some are told just to post the issue on the forum.

I assumed this was a device issue and not a game issue, so a rollback wouldn't help. I am happy that it is fixed for me because it did make my game much more difficult to play. It also seems much faster than it was when it was zoomed in.

"0Brooders0;c-1884866" wrote:
Gone to see in my own phone settings.

What's the difference between hd and fhd and wqhd please?

I have no idea but it was zoomed in when I was on fhd and normal on hd. Since it is working and requires a complete download when it is changed, I am not going to see what wqhd is.