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11 years ago
Lmac201 wrote:jclancy959 wrote:
I contacted EA support on this aswell, I am having the same issue. Long story short, I finally got a good answer after contacting EA help a 2nd time. The advisor told me to post this bug on the forums, and that he's letting the team know for further evaluation on fixing the issue.
Yep, I had a chat with EA support last night and the guy I spoke to ran through a checklist with me, none of it helped the task to clear, so he asked me to wait while he grabbed a a specialist who has the tools to edit the game. He handed me over to them, and they said it was an identified glitch happening to a few people, and hopefully fixed very soon. The guy was nice enough to give me 150 donuts too. Don't know if we will have to buy more dice to re-do it over again, or will the task be bumped automatically. I'm hoping it gets bumped...
I have the Red Dice glitch, and contacted EA advisor through chat:
* The advisor told me that's the first time she's heard of it
* She told me to update, then uninstall and reinstall, open again- nothing worked
* I've spent one hour waiting with the estimated time of 20 min for answer, and another half an hour with her online- for no solution and no compensation. nothing, she just said "well.. if that's everything...bye"
:evil: :thumbdown:
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