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vibra5's avatar
vibra5
New Rookie
10 years ago

Sorry please..

The fastest way to contact them is to go to this page:

http://help.ea.com/en/contact-us/new/?product=the-simpsons-tapped-out

once on this page, select a platform and press Next.

(Android Phone, Android Tablet, Apple iPad, Apple iPHone, Amazon Kindle Fire)

Login to your account. Same login as the game.

Select a topic and add a brief description of the problem and press Next.

Select the way you want to contact EA.

Live Chat may make you wait a while depending on the traffic on the help line and is outsourced sometimes, but you can get friendly help there. Selecting Game Play/In-Game seems to always make the Chat available as an option.