Forum Discussion
9 years ago
"Things EA customer service say"
Everything that's in their script, and in that order only.
Things EA customer don't do:
*read the ticket to see if I've included the information they've asked for (device info, game ID info, whether troubleshooting has been performed, etc.).
*read the ticket to see if the issue is actually something that could be programming-related, not just on my device & fixable by "turning it off & on again".
*ACTUALLY READING THE TICKET!!
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