Forum Discussion
10 years ago
I find it interesting that other UK based tappers have been unable to get donuts restored and have been fobbed off with promises of a fix.
When the last missing donut issue arose everyone lost the same amount so crediting that back was straightforward. This time each customer complaining has a different loss. I wonder if they think us UK tappers will just give up. We don't have the option of a call like in the U.S. Seems a bit unfair.
I got the case closed email last night just like I did a couple of weeks ago. I did get those donuts restored but I don't think these are coming back. Too many people have gotten refunds - they wouldn't want to give everyone double donuts.
When the last missing donut issue arose everyone lost the same amount so crediting that back was straightforward. This time each customer complaining has a different loss. I wonder if they think us UK tappers will just give up. We don't have the option of a call like in the U.S. Seems a bit unfair.
I got the case closed email last night just like I did a couple of weeks ago. I did get those donuts restored but I don't think these are coming back. Too many people have gotten refunds - they wouldn't want to give everyone double donuts.
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