FeeJay1111 wrote:
I find it interesting that other UK based tappers have been unable to get donuts restored and have been fobbed off with promises of a fix.
When the last missing donut issue arose everyone lost the same amount so crediting that back was straightforward. This time each customer complaining has a different loss. I wonder if they think us UK tappers will just give up. We don't have the option of a call like in the U.S. Seems a bit unfair.
I got the case closed email last night just like I did a couple of weeks ago. I did get those donuts restored but I don't think these are coming back. Too many people have gotten refunds - they wouldn't want to give everyone double donuts.
Dw iam the same, I haven't had mine restored either. Iam quite patient but when I see others getting there's returned I asked ea and all they could say is it will get fixed but could tell me why others have already been refunded but I haven't. I tend to stand up for ea as my brother worked for them for years and I have good responses to issues in the past but iam getting quite frustrated as to why some have recieved a refund and others have not.
