Town has been totally rearranged. All donuts missing, premium items gone

This is my second SF. First one is plagued by glitches since Halloween. Report it and give them specifics. Every time I sign on and hit a hiccup I hold my breath in fear from what someone may have done. So far nothing, but twice I was told it was saved on another device and I only use one device. Every report will paint a better picture of why and how, which should lead to a fix.

Good luck and I'll keep everything crossed for a good outcome for you.