Forum Discussion
11 years ago
Does anyone have suggestions for my issue's?
Thank you in advance :D !
The Simpsons: Tapped Out
You are now ready to chat with Jefferson.
Jefferson
Thanks for contacting EA Customer Experience, my name is Jefferson. How may I assist you today?
Me:
Good late night, I would like to ask, "how do I obtain the same opportunities as other players when I do not have a Facebook page, never have had a Facebook page, and do not plan on ever signing up for Facebook." It seems as though I come up short on certain things for instance: the current prizes being awarded for ray guns by squishing regallions (excuse the possible incorrect spelling), and other task.
Jefferson:
Before we further proceed on your inquiry, may I know your name for me to address you more properly?
Me:
My name is Nicki. I am constantly using this game, and have become addicted, lol. Beside's I do not play many other games like that Candy Crush. One addiction is enough. Also, some of my building's do not earn task at the proper time, but I don't want to lose them by placing them into inventory. When I have attempted to do so, it has reset the time left until award. Thank you in advance Jefferson for your assistance.
There may be a problem communicating with Jefferson. Please wait while your chat is transferred to another EA Advisor.
You are now ready to chat with Jefferson.
Jefferson:
My apologies about the delay Nicki.
Jefferson
My chat window froze awhile ago and waited for it to respond to avoid getting disconnected from the chat session.
Me:
That is alright, glad to have you back. May I also add that it is taking me forever to win friendship points for prizes, lol. Not to make your job any more difficult, lol.
Jefferson:
Thanks. Going back on your inquiry, there are certain events or offers on The Simpsons: Tapped Out game wherein it requires certain things like facebook account etc..
Me:
Understandable, but is there a way around this as currently the game has supplied me with one alternative Springfield that I am able to visit. For personal reasons I do not intend to sign up for Facebook; even though I am technically inclined. It's just not something I am into. I have been on multiple forums and don't really trust the logins that people ask to be added. It is more of a virus/spyware concern. I even noticed that my I cannot add my father through origin; which I wouldn't have to worry about my previous concerns.
Jefferson:
I understand where you are coming from however, there are certain game events that requires facebook logins. I will also take information and feed back that you provided and compiled it into a report so that the The Simpsons: Tapped Out Devs can review the information you have provided. Feel free to post this as well on the official The Simpsons: Tapped Out forum http://forum.ea.com/eaforum/categories/show/233.page that are being monitored by our community managers.
Me:
Thank you again Jefferson, is there any other suggestions that you can provide?
Jefferson:
To be honest, we usually do not provide in-game tips or hints to our customers/players. What I can advise is to post this on the official The Simpsons tapped out forum to get inputs or feedback from other players as well. Make sure that you don't provide any log in or account info if someone ask you in the forum.
Me:
Deal, I prefer the challenge anyway.
Jefferson:
Feel free to save this link as well for more details on how you can protect your account online. http://help.ea.com/uk/article/how-to-stay-safe-online/
Me:
Thank you for your assistance Jefferson, and time. Enjoy the rest of your shift, it has been a pleasure.
Jefferson:
Thanks same here Nicki :-) Is there anything else that I can assist you with today?
Me:
No sir, thanks.
Jefferson:
You're welcome. Should you need further assistance on any matters please do not hesitate to contact us again or visit help.ea.com. Thank you for contacting Electronic Arts. Feel free to end the chat using the "End Chat" button. Have a great day and take care Nicki :-)
Me:
You as well.
Jefferson:
Thanks.
Thank you in advance :D !
The Simpsons: Tapped Out
You are now ready to chat with Jefferson.
Jefferson
Thanks for contacting EA Customer Experience, my name is Jefferson. How may I assist you today?
Me:
Good late night, I would like to ask, "how do I obtain the same opportunities as other players when I do not have a Facebook page, never have had a Facebook page, and do not plan on ever signing up for Facebook." It seems as though I come up short on certain things for instance: the current prizes being awarded for ray guns by squishing regallions (excuse the possible incorrect spelling), and other task.
Jefferson:
Before we further proceed on your inquiry, may I know your name for me to address you more properly?
Me:
My name is Nicki. I am constantly using this game, and have become addicted, lol. Beside's I do not play many other games like that Candy Crush. One addiction is enough. Also, some of my building's do not earn task at the proper time, but I don't want to lose them by placing them into inventory. When I have attempted to do so, it has reset the time left until award. Thank you in advance Jefferson for your assistance.
There may be a problem communicating with Jefferson. Please wait while your chat is transferred to another EA Advisor.
You are now ready to chat with Jefferson.
Jefferson:
My apologies about the delay Nicki.
Jefferson
My chat window froze awhile ago and waited for it to respond to avoid getting disconnected from the chat session.
Me:
That is alright, glad to have you back. May I also add that it is taking me forever to win friendship points for prizes, lol. Not to make your job any more difficult, lol.
Jefferson:
Thanks. Going back on your inquiry, there are certain events or offers on The Simpsons: Tapped Out game wherein it requires certain things like facebook account etc..
Me:
Understandable, but is there a way around this as currently the game has supplied me with one alternative Springfield that I am able to visit. For personal reasons I do not intend to sign up for Facebook; even though I am technically inclined. It's just not something I am into. I have been on multiple forums and don't really trust the logins that people ask to be added. It is more of a virus/spyware concern. I even noticed that my I cannot add my father through origin; which I wouldn't have to worry about my previous concerns.
Jefferson:
I understand where you are coming from however, there are certain game events that requires facebook logins. I will also take information and feed back that you provided and compiled it into a report so that the The Simpsons: Tapped Out Devs can review the information you have provided. Feel free to post this as well on the official The Simpsons: Tapped Out forum http://forum.ea.com/eaforum/categories/show/233.page that are being monitored by our community managers.
Me:
Thank you again Jefferson, is there any other suggestions that you can provide?
Jefferson:
To be honest, we usually do not provide in-game tips or hints to our customers/players. What I can advise is to post this on the official The Simpsons tapped out forum to get inputs or feedback from other players as well. Make sure that you don't provide any log in or account info if someone ask you in the forum.
Me:
Deal, I prefer the challenge anyway.
Jefferson:
Feel free to save this link as well for more details on how you can protect your account online. http://help.ea.com/uk/article/how-to-stay-safe-online/
Me:
Thank you for your assistance Jefferson, and time. Enjoy the rest of your shift, it has been a pleasure.
Jefferson:
Thanks same here Nicki :-) Is there anything else that I can assist you with today?
Me:
No sir, thanks.
Jefferson:
You're welcome. Should you need further assistance on any matters please do not hesitate to contact us again or visit help.ea.com. Thank you for contacting Electronic Arts. Feel free to end the chat using the "End Chat" button. Have a great day and take care Nicki :-)
Me:
You as well.
Jefferson:
Thanks.
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