TSTO not working. Bart screen

I have 2 samsung Tab A. First one got the spinning donut then a few days later the other. I was able to use my Samsung S3 (with the missing building problem) and my Samsung Galaxy 6 phone for the other account.

I have since updated both Tab A but donuts keep spinning. I'll try a restall next.

Update. Uninstall/ reinstall worked on both Tab A tablets