Two days, still no donuts
ke2nedy wrote: I purchased the boatload of donuts (with the extra 720) on Friday morning, but still haven't received them. When I went through the on-line chat with EA they eventually said that t...
Forum Discussion
HisWrath wrote:
I'm awaiting resolution of the same issue and got the same response when I contacted EA support yesterday. My plan is to wait until Tuesday morning before I contact them again, assuming they don't fix the issue on Monday. No sense in complaining again before the developers have a chance to look into the issue. Seeing as it affected paying customers (possibly lots of them) I expect it will be a/the top priority on Monday.
I am pretty sure the game will not just decide to award you the donuts after an update to fix bugs, regardless of what a rep told you. The purchase didn't take. This problem happens a lot, and it happened to me a year ago. If you do get the donuts, I think it'll be because they took down your info to reimburse you.
If the sale were still going on right now, I'd tell you to buy the donuts again, then request a refund for the first transaction from Apple or Google.
No harm in waiting until Tuesday, but you will need to be persistent with them to get your donuts. Sorry about this :( and good luck
