Forum Discussion
10 years ago
defectdefect wrote:TappedOutPhil wrote:
What way did you contact EA? Mail, chat, phone?
I contacted them via their chat service because I live in Australia. It said waiting time was approx 35 minutes but it took more like 25 (altho at one point it said 45 minutes and then quickly jumped back down to 15).
I just had a chat with one very friendly EA employee. She tried three times to add Zutroy to my game, unsuccessfully unfortunately. She said she would escalate my case to the specialist team, who will contact me asap. Well, let's see...
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