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Aeternus_EA's avatar
9 years ago

[Issue] Players unable to login – Password Reset

We are aware that a small number players are having issues logging into Tapped Out. We apologize for the inconvenience and thank you for your patience as our team works hard to resolve this. In the meantime, you should be able to access the game by resetting your password using the link below:
https://signin.ea.com/p/web/resetPassword?execution=e1628976549s1

If you continue to have issues logging into the game after resetting your password, or you do not get the password reset email, please open a ticket describing your issue:
https://help.ea.com/en/contact-us/new/?product=the-simpsons-tapped-out
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