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Do you listen a harpe? If yes, it's the same problem here. :(
Forum Discussion
I don't believe these forums are looked at by anyone at EA. I have taken the following steps and would encourage anyone else having the frozen screen do the same:
1) Contact EA directly at https://help.ea.com/contact-us
You will get a case number and a form letter, but at least it's something. I submitted to multiple catagories (i.e. Tech Support, Feedback, Billing)
2) If you've made in app purchases contact apple. I used the emailed receipt with a report a problem link. Inform them you've made a purchase but aren't able to use it because of the developers error.
3) Leave a negitive rating and review on iTunes. Game rankings are something devolpers care about because it effects placement on the home screen and best of lists, and negitives discourage new users.
1) Contact EA directly at https://help.ea.com/contact-us
You will get a case number and a form letter, but at least it's something. I submitted to multiple catagories (i.e. Tech Support, Feedback, Billing)
2) If you've made in app purchases contact apple. I used the emailed receipt with a report a problem link. Inform them you've made a purchase but aren't able to use it because of the developers error.
3) Leave a negitive rating and review on iTunes. Game rankings are something devolpers care about because it effects placement on the home screen and best of lists, and negitives discourage new users.
