My account has been reset?!?!?

inviolenttimes wrote:
So last week I was at level 20, and then bam! I logged back in and I was back at the beginning. I'm really wondering what happened. How do you go from Lvl 20 to Lvl 1?

I am logged into the correct Origin account because I can still see all of my friends cities.

When I reported this to EA they said "We are currently investigating why some players have had their towns reset."
Is anyone else having this issue?

There are a great number of threads about this.