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Redbeardgaming1's avatar
2 years ago
Solved

EA Play member but cannot access UFC 5 Trial

I've been an EA Play member for over a year and always get 10 hour trials prior to release dates for EA game. I had the free trial for EA FC 24 but it's not showing for UFC 5. Is the trial for UFC 5 available to every member or is it just random EA PLay members?

If it is available to every member, is there anything I should be doing to be able to access the trial?

  • Redbeardgaming1's avatar
    Redbeardgaming1
    2 years ago

    @SirSuperBeasto Yes I managed to fix it in the end. Not sure if it's the same thing with you but I was clicking on the wrong version of the game. It was giving me 3 versions to pick from - the £89.99 ( Deluxe Edition), the £62.99 version and the one without a price on the left. I was clicking on the deluxe version which was prompting me to buy rather than start the free trial.

    If you choose the version on the left without a price at the bottom it should allow you to download the game and then access the free trial. 

    I tried to attach photos to show you how I did it but it won't allow me to do this. 

    Hope this helps 

7 Replies

  • Hi,

    I am an active EA Play member, I do not have access to the free trial for UFC 5. I have tried logging off of console and restarting my router as suggested in a different post but this has not worked.

    Can I have some help with the please?

    Thanks. 

  • Redbeardgaming1's avatar
    Redbeardgaming1
    2 years ago

    @SirSuperBeasto Yes I managed to fix it in the end. Not sure if it's the same thing with you but I was clicking on the wrong version of the game. It was giving me 3 versions to pick from - the £89.99 ( Deluxe Edition), the £62.99 version and the one without a price on the left. I was clicking on the deluxe version which was prompting me to buy rather than start the free trial.

    If you choose the version on the left without a price at the bottom it should allow you to download the game and then access the free trial. 

    I tried to attach photos to show you how I did it but it won't allow me to do this. 

    Hope this helps 

  • SirSuperBeasto's avatar
    SirSuperBeasto
    2 years ago

    @Redbeardgaming13  

    Thanks for letting me know, I've checked but I only have the two versions, both require payment. 

    Definitley EA play member as both prices are reduced with EA play so no ideas what else it could be. 

    Thanks for getting back to me 

  • SirSuperBeasto's avatar
    SirSuperBeasto
    2 years ago

    @Redbeardgaming13 

    Got it! When I was searching for it, I was clicking on the first option which only then showed you the paid for versions, found a third version and that one has the trial.

    Awesome, thanks alot 👍🏾👍🏾

  • Product: UFC 5
    Platform:Xbox Series X
    What area of the service are you experiencing an issue with? Game Installation
    How often does the bug occur? Every time (100%)
    Summarize your bug When I search up UFC 5 or look in the ea play store I can’t find the UFC 5 free trial, I have the subscription but it won’t show up.

    Yup

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