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vikknightz's avatar
vikknightz
2 years ago
Solved

Hi i believe i got banned for no reason.

Hi, recently I have purchased UFC 5 and got banned for no apparent reason which I feel is unfair on my part. I have already made a disputed but they have sanctioned my action already. There was no cl...
discussion
  • EA_Pythia's avatar
    EA_Pythia
    2 years ago

    Hello @vikknightz,

    unfortunately, we don't have access to account details here in the forum and cannot help you with this issue. You should've gotten an email with the reason for your ban. Please look for that in order to discern what the ban is for.

    If the Terms of Services team has already investigated your account and ban and found the ban to be correctly applied, there's nothing more to be done.

vikknightz's avatar
vikknightz
2 years ago

They say they accused me of fraud security. What does that mean?

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
2 years ago

I assume it has something to do regarding fraud - however, this is not something we deal with here in the forum, so I don't know any specifics, and we also do not have the ability to look into your case.

Unfortunately, there's nothing I can do in this situation.

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