Forum Discussion

yo504boy's avatar
yo504boy
2 years ago

PS5 shuts off during UFC 5. Game is UNPLAYABLE. Please fix.

To whom it may Concern,  Currently UFC 5 is unplayable on PS5 for myself and many other users. Either during fighter walkouts or in-between rounds/cinematic replays I receive a minimum two temperatu...
technical issues
KUNZ-OG's avatar
KUNZ-OG
2 years ago

@EA_Barry 

There are lots of people having this overheating issue I am experiencing this also even with the latest patch ...how can we all have the same issue on the same game ? ....happens during cutscenes, Menus and replays.....and only this game is overheating the ps5 I can play any other more demanding games fine.

Definitely a software issue on the game that EA needs to sort out 

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@KUNZ-OG @yo504boy @Fidel_TheGreat1 @lisahveldh912 @iVladManR 

Additional points to consider: 

  • If your console is clean, make sure it is stored out in the open with plenty of space behind the console vent and nothing blocking the vent. 
  • Test while not using any surge protector or similar.
  • This one is a bit of a stretch but other high power appliances like a cooker or clothes dryer can cause a disruption to power that could trip out a PS5. Plug the console power directly into the wall without any other devices or appliances on that plug.
  • 8b1954f2d248b7a's avatar
    8b1954f2d248b7a
    10 months ago

    So not only does he reply in a passive aggressive manner at first, but when we clearly state it’s NOT the console, he still proceeds to tell us it IS our console and gives us tips of how we should be cleaning it. Who hired you? By the way, still have the same issue months later. My ps5 will not turn off for any other game except for when I play this one.

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