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EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Hi i believe i got banned for no reason.

Hello @vikknightz,

unfortunately, we don't have access to account details here in the forum and cannot help you with this issue. You should've gotten an email with the reason for your ban. Please look for that in order to discern what the ban is for.

If the Terms of Services team has already investigated your account and ban and found the ban to be correctly applied, there's nothing more to be done.

4 Replies

  • They say they accused me of fraud security. What does that mean?

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    I assume it has something to do regarding fraud - however, this is not something we deal with here in the forum, so I don't know any specifics, and we also do not have the ability to look into your case.

    Unfortunately, there's nothing I can do in this situation.

  • Same happend to me its unfair and bs becouse i bought this game with a gift card and days later i tried to play online and i received a email as well but it never said why i got banned this is very unprofessional 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hello @charmingeagle64,

    you can check your ban history regarding details on your ban and contact EA Support to appeal. 

    I'm going to close this thread now due to our rule about necroposting.

    Please always check the date that the thread was created and last posted in.

    Thanks!

    -Pythia 

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