Forum Discussion

New Novice

2 years ago

Solved

UFC 5 Closed Beta - I received wrong region code

Hello guys. Thanks for the UFC 5 closed beta code! Unfortunately it says "You can't redeem code in your region" - Which I don't know why. I'm using the US region on PS5 and please help me ...

discussion

EA_Mako
2 years ago
Hey @iH34RTG30RG1US,

This sounds as though you're playing in a different region than your EA account is registered to.

Unfortunately we cannot exchange or swap codes as those are generated for the specific region/platform/account combo, but you can review your EA account information here to make sure your country and region are correct going forward.

EA_Mako

Community Manager

2 years ago

Hey @iH34RTG30RG1US,

This sounds as though you're playing in a different region than your EA account is registered to.

Unfortunately we cannot exchange or swap codes as those are generated for the specific region/platform/account combo, but you can review your EA account information here to make sure your country and region are correct going forward.

iH34RTG30RG1US

New Novice

2 years ago

Hello again.

I know my region, but I have no idea about the code's region. Otherwise, I would switch to the code's region to play 🥺