Forum Discussion

Nagets93's avatar
Nagets93
Not applicable
2 years ago

UFC5 Beta Test Problem

Good afternoon, you previously sent an invitation to the closed beta testing of UFC5, unfortunately I had to clean out my mailbox and deleted this invitation. Do you have the option to resend it?

6 Replies

  • Nagets93's avatar
    Nagets93
    Not applicable
    2 years ago
    The mailbox was full, a notification came out about the need to clean it. The invitation came to me at night, I saw it, and cleared the mail in the morning. My mailbox: [edit: email address removed]
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Nagets93,

    Unfortunately we're not able to re-send or provide a replacement code if yours was lost, sorry. 

    It may be worth checking with your email provider to see if you're able to recover the email itself.

  • Nagets93's avatar
    Nagets93
    Not applicable
    2 years ago

    As a representative of the LGBT community, who is a big fan of mixed martial arts, as well as a big fan of all UFC games from EA, this fact is very upsetting. It’s not my fault that the code you sent cannot be sent again for some reason. I love your games very much, I spend many hours in them, I am a participant in major events for this game, and I am sure that I could provide really useful feedback on your product, which could certainly smoke the hearts of fans around the world.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @Nagets93,

    Just to confirm, is there another email that may have been sent to?

    Sadly, I'm not showing the account you're posting from here was invited to the beta.
  • Nagets93's avatar
    Nagets93
    Not applicable
    2 years ago

    I managed to take a screenshot of your letter, which proves the fact that you sent it to me. But there was an error in the letter itself; the code was sent to me for Xbox Series X. I once registered EA UFC3 on Xbox, but now I use PS5, so your words are not at all appropriate. I ask you to re-send me the code so as not to undermine the trust of LGBT players in your product.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Nagets93,

    You can check any other emails or accounts that may have been used, however the account you're posting with here was not invited to the beta. 

    Locking the thread here as we cannot assist further with this matter.

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