Re: EA account linked to Hotmail account

@EA_QueenBee The xbox account is linked with a Hotmail email address. The xbox account now uses outlook.

@xIIEddersIIx,

I get you, cheers for clarifying! 🙂 In that case, I'd reach out to our live support team so they can help you either update the email address on the linked EA account, or unlink it for you so you can link it somewhere else. You can reach out to them via the following link:

https://help.ea.com/en/help-home/

@xIIEddersIIx,

Ah, ok, so you can't pick a platform in the form. Do you get the same thing if you try selecting different problem/product options?

@EA_QueenBee I can't see an option to change the problem/product?

Thank for you help on a Sunday btw, appreciated.

@xIIEddersIIx,

We don't typically share direct links because they stop working surprisingly quickly, but try the following:

https://help.ea.com/en/help-contact-us/?product=ea-app&platform=&topic=resecure-hacked-account&category=manage-my-account&subcategory=hacked-account