"The session failed to load. Please try again.
This keeps appearing every time I try to play online. Any suggestions?
Forum Discussion
151 Replies
I never have lag unless it is host/server side. It all depends on how the connections are set up. I just include the link now with posts, because someone always says that I must have terrible internet. Then I show them that I have the fastest pubically avaiable internet in the United States.
My guess is they thought this was an isolated issue and it is growing. They don't have any answers so they are not saying anything. They should at least respond.
THIS DOES NOT RESOLVE THE ISSUE FOR THE VAST MAJORITY OF USERS GETTING A FAILED TO LOAD THE SESSION OR CANNOT CONNECT ERROR.
I'VE HARD RESET XBOX ONE, REMOVED DISC AND HARD RESET IT, OPENED UP PORTS ON ROUTER, TRIED A NEW ROUTER WITH OPEN PORTS AND NAT OPEN.
UNINSTALLED THE GAME, REINSTALLED THE GAME, CLEARED ALL LOCAL SAVED DATA, CLEARED CACHE, CONTACTED MY ISP, AND CONFIRMED EVERY. OTHER. GAME. WORKS JUST FINE IN ALL MULTIPLAYER MODES.
I SIMPLY CANNOT PLAY THIS GAME ON ANY MULTIPLAYER MODE, OR WEIGHTCLASS DUE TO THESE ERRORS.
****EA**** PLEASE ADMIT THERE IS AN ISSUE, AND PROVIDE A CLEAR SET OF INSTRUCTIONS ON HOW TO RESOLVE.
EA_BarryCommunity Manager
Have you opened the following game specific ports? http://help.ea.com/en/article/ufc-ports-info/
If not, please open those and let us know if you can connect.
- @ea_barry
Top dawg said in his post he opened the ports and still didn't work... I mean its nice to see someone from ea kinda skim through people's posts. But this is a major problem. I still cannot access online games for ufc. Almost 36 hours now... And it's the ufc server. Battlefield 4 works fine online and so does titanfall. I'm afraid that by the time this issue is resolved that most people will have given up on the game. - EA_Barry
I know he said he opened some ports but he may not have been aware that there are ports specific to this game that should be opened rather than generic ports:
To clarify:
Origin ports -
- TCP: 80; 443; 9960-9969; 1024-1124; 18000; 18120; 18060; 27900; 28910; 29900
- UDP: 1024-1124; 18000; 29900
UFC specific ports -
- UDP: 3659
- TCP: 3659
@EA_Barry Yes, i've opened up all ports listed. I've tried openeing said ports by static IP (which is also set on xbox one) by device name, and in an open NAT enviornment. None of those work. Multiplayer however works all other games owned with no restrictions. My internet connection is 20Mb down, 5Mb up with 0 packet loss after multiple speed tests and 2000+ pings to any major website (ie. google.com)
Please read our entire posts, and provide a set of clear concise instructions. Many users are experiencing the same exact issue and have yet to see any sort of resolution or admission that these problems exist.
Please help!
-Furthermore, this game had worked without issues up until 72 hours ago (with the same exact setup). Since then i've made all the changes previously stated but I've been unable to play 1 single multiplayer game for EA UFC. [ALL OTHER GAMES WORK FINE]
