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Jeysson_ranger's avatar
6 years ago
Solved

UFC 3 "in order to access the online features for this title, all active users

  1. Need help to fix this issue.

"in order to access the online features for this title, all active users must be signed into playstaition network and the EA servers"

 This happens on Playstation Network, Full membership, Fully signed in and connected to internet and an Active account. 

Happens only on the UFC 2 and UFC 3 online gameplay 

Im FRUSTRATING because i want a real experience not just to train. 

FIX PLS THANKS

  • Hey, @Jeysson_ranger 

    Wanted to check in on you here and see if you still needed some help with this. That error can show up during short PSN outages or could be account related depending on sharing abilities for the primary and subaccounts.

    Have you tried power cycling the network and console if it's still showing up?

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

5 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey, @Jeysson_ranger 

    Wanted to check in on you here and see if you still needed some help with this. That error can show up during short PSN outages or could be account related depending on sharing abilities for the primary and subaccounts.

    Have you tried power cycling the network and console if it's still showing up?

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.
  • ikoln's avatar
    ikoln
    5 years ago
    have you found a solution to the problem?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ikoln 

    If you are still having trouble I advise contacting our Support team so they can pull up your account to determine if there is something from the accoutn side blocking you from connecting. I know you've been trying to get online for several days now and I think this is the best course of action to help get you into the game as quickly as possible.

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

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